FAQ

Are your designs hand painted?

Indeed, each design is meticulously hand-painted and stitch painted to achieve vivid and unmistakable colors on the woven canvas.

Do you sell wholesale? 

We do not. Our designs, accessories and lifestyle merchandise are exclusively available through our online store.

What comes with my canvas?

Every canvas is paired with a John James Tapestry Needle designed exclusively for needlepoint in the precise size. (Size 22 for 18 mesh; Size 20 for 13 mesh). If you order a curated kit, canvas, needle and threads are included. 

Do you offer finishing services?

Yes! At present, our Finishing Shop is completing one-sided ornaments, pillows, hanging signs, and custom acrylic trays.

Why do the colors on my canvas look different than the colors on the computer screen?

Due to the diverse range of monitors and browsers, the color may present differently in reality compared to its appearance on a screen.

When will my order ship?

We make the very best effort for your order to be in your hands within 5 - 7 business days of receiving your order. 

Do you accept returns?

We do not. All sales are final.